by Jeff | Apr 17, 2016 | Execution, Knowing Doing Gap Book, The Knowing Doing Gap
There is a bias for people to think that complicated things are superior to simple things. The erudite learned man who uses big words to explain complicated subjects must be smarter than the guy using everyday language. But the authors here suggest that organizations...
by Jeff | Apr 17, 2016 | Execution, Knowing Doing Gap Book, The Knowing Doing Gap
Similar to the “Talk does not equal Action” confusion witnessed at many a company, there is a difference between “having a plan” and “executing that plan.” That sounds terribly stupid to write, but this idea takes up an entire section of the book. Mission statements,...
by Jeff | Apr 17, 2016 | Knowing Doing Gap Book, The Knowing Doing Gap
The authors cite a great leadership quote from David Kelley, one of the principle architects of the IDEO culture that’s so widely respected in product development and innovation circles. Kelley would introduce new organizational structures as being two things:...
by Jeff | Apr 17, 2016 | Execution, Knowing Doing Gap Book, The Knowing Doing Gap
One of the biggest contributors to a knowing-doing gap is substituting talk for action. Pay attention at work and you start to notice something: there is a lot of TALK. Groups will discuss the options, analyze pros and cons, and even come to a massive agreement about...
by Jeff | Feb 21, 2016 | Knowing Doing Gap Book, The Knowing Doing Gap
Attitudes and behaviors It’s funny how a lot of the concepts in this book are somewhat psychological. They’re related to human thought and behavior. I guess that makes sense in a book about why people don’t act a particular way. It comes down to behavioral issues....
by Jeff | Feb 21, 2016 | Knowing Doing Gap Book, The Knowing Doing Gap
It’s amazing to read about some of the research conducted by the authors of this book. Take this super simple example: The authors asked restaurant managers about various business practices: team communication, team decision-making, how well information is shared, how...
